progressive insurance service, mercury insurance counseling, progressive insurances online, mercury insurances solution

The Progressive Group
Our customers enjoy great rates, superior online and in-person customer service, and innovative claims service. We're the third largest auto insurance group in the country, and we offer you choices in how to shop for, buy, and own auto insurance.

The Progressive Group of Insurance Companies

Progressive Direct
Direct customers can buy online, or by phone. Shopping around? You can compare rates for other top companies. Once you buy, you can service your policy online or with a customer service representative. It's that easy.
Progressive Direct Underwriting Companies
See the latest Progressive Direct commercials

Drive Insurance from Progressive
Drive customers want the expert advice, personal service and choice offered by a local independent agent, combined with Progressive's superior claims service. With Drive, you can relax knowing that someone you trust is giving you the great price and service you expect.
Drive Insurance from Progressive Underwriting Companies

Progressive Firsts

2006
Progressive expands its concierge level of service and introduces Total Loss Concierge service to help customers whose vehicles are unrepairable as the result of an accident secure a replacement vehicle and financing when needed.
Progressive becomes the first company to base its shareholder cash dividend on company performance, paying shareholders a once-a-year dividend calculated using the same profit/growth methodology as its internal "Gainshare" variable pay program.

2005
Progressive celebrates 10 years online after being the first major auto insurance group in the world to launch a Web site in 1995.
Progressive Direct becomes the first major auto insurance group in the United States to connect with consumers using "Talk to Me," a Voice Over the Internet Protocol (VoIP) tool.

2004
Progressive Direct pilots TripSense, a usage-based insurance program to research driving habits, to Minnesota consumers.
Progressive introduces Drive Insurance from Progressive - a new brand of insurance developed expressly for independent agents and brokers and their customers.

1937
Progressive opens its doors for business and introduces the industry's first drive-in claims office.